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FREQUENTLY ASKED QUESTIONS

Do I need an appointment?

For faster service, we recommend making an appointment by clicking here, but we also accept walk-ins. Approximate walk in wait time is listed on our website homepage.

Rapid Antigen Test: You should expect a text and emailed PDF results within 30 minutes of your test. 

PCR Test: You should expect an email from NTL Laboratory with your test results within 48 hours. 

When will I get my test results?
Do you accept insurance?

COVID-19 Rapid Test Chicago is a new clinic, dedicated to the pandemic response. As such, we are not in-network with any insurance providers at this time. All COVID-19 specimen collection is self-pay only.

We do collect insurance information, if applicable, for our lab partner, NTL Laboratory, to bill your insurance for PCR test lab analysis costs. 

 

Our patients have had success submitting claims for reimbursement to their insurance companies, however we cannot guarantee that all insurance companies will cover out-of-network services. Please email info@covidrapidresultschicago.com for commonly requested insurance billing and reimbursement information. 

What type of COVID-19
rapid tests are you using?

Travel and testing requirements vary based on your destination. We recommend before traveling, that you check with your destination to ensure you have the latest information and are booking the correct service. We perform same-day result Antigen and Antibody tests and 48-hour PCR tests . 

We are using Carestart® COVID-19 Antigen tests.The CareStart® System for Rapid Detection of SARS-CoV-2, is a diagnostic test that tests for presence of the SARS-CoV-2 antigen. It tests for a current viral infection. This test has been authorized by FDA under an EUA for professional use. This test has not been FDA cleared or approved.

 

For more information on rapid antigen testing for COVID-19, please refer to the CDC's guidance located here.  

Can I use this test for travel?
How accurate is the
COVID-19 Rapid Antigen Test?

According to the FDA EUA, the rapid tests have approximately a 90% sensitivity and 100% specificity. 

What is the optimal time to get a rapid test after an exposure?

We recommend waiting at least 3 days to get tested after exposure, with the best time being 5-7 days after exposure.

What does it mean if
I have a positive test result?

A positive test result for this test indicates that antigens from SARS-CoV-2 were detected, and you are infected with the virus and presumed to be contagious. You should remain in home isolation for 10 days following your positive test result AND you are fever free for at least 3 days without fever reducing medication AND your symptoms have improved.

 

For more information on COVID-19 safety, please refer to our patient care guide and the CDC's guidance located here.

What does it mean if
I have a negative test result?

A negative test result for this test means that antigens from SARS-CoV-2 were not present in the specimen above the limit of detection.  However, it is important to note that in some cases there is not enough SARS-CoV-2 Antigens in the sample to detect the virus. This can happen in a certain percentage of cases during the stages of infection. If you are experiencing symptoms, it is important to follow up with a healthcare provider for further evaluation, and to take protective measures to avoid infecting others.

 

For more information on COVID-19 safety, please refer to our patient care guide and the CDC's guidance located here.

COVID-19 Rapid Antigen Test FAQ

COVID-19 Rapid Antibody Test FAQ

Why should I get an antibody test?

If you feel you previously had COVID-19, but did not get tested at that time, an antibody test can confirm a COVID-19 diagnosis. Antibody tests may also be used to determine if a positive test result was false in cases where a patient never had symptoms of the virus. Lastly, the antibody test can confirm vaccine antibodies. The risk of getting COVID-19 once you have developed antibodies is low. Knowing if antibodies are present in your blood will help you make informed decisions about how much socialization is safe to resume. The COVID-19 antibody test will also provide important data on the scale of coronavirus infections in our community.

What type of COVID-19
antibody tests are you using?

We use the Assure EcoTest Rapid Antibody test. It is one of only a small number of COVID-19 rapid antibody tests that have both FDA Emergency Use Authorization and that detect two types of antibodies (IgM and IgG) - IgM peaks early in the disease and IgG peaks later during the illness. This combination provides broader capture of patients exposed to COVID-19. This test has been authorized by FDA under an EUA for professional use. This test has not been FDA cleared or approved.

How Accurate is the
COVID-19 Antibody Test?

Our specific test has been validated by an FDA EUA and found to have a 100% Sensitivity and 98.8% Specificity.

What does it mean if
I have a positive test result?

A positive test result with the SARS-CoV-2 antibody test indicates that antibodies to SARS-CoV-2 were detected, and you have had recent or prior COVID-19 infection and that you have developed an antibody response to the virus. It is not known how long antibodies to SARSCoV-2 will remain present in the body after infection. It is not known whether having antibodies to SARS-CoV-2 will protect you from getting infected again or help reduce the severity or duration of a future COVID-19 infection.

What does it mean if
I have a negative test result?

A negative test result means that the antibodies to the virus that causes COVID-19 were not found in your sample. However, patients tested early after infection may not have detectable antibodies despite active infection; in addition, not all patients will develop a detectable antibody response to SARS-CoV-2 infection.